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What we can learn from Chris Voss Teaches the Art of Negotiation?
As an FBI hostage negotiator, Chris Voss persuaded terrorists, bank robbers, and kidnappers to see things his way. Now he’s teaching us his field-tested strategies to help us in everyday negotiations, whether we’re aiming to improve our salary, the service we receive, or our relationships. Get stronger communication skills, game-changing insights into human nature, and more of what we want out of life.
- 1 – Tactical Empathy.
- 2 – Mirroring.
- 3 – Labeling.
- 4 – Exercise Mirroring and Labeling.
- 5 – Mastering Delivery.
- 6 – Case Study Chase Manhattan Bank Robbery.
- 7 – Body Language Speech Patterns.
- 8 – Creating the Illusion of Control.
- 9 – Mock Negotiation Teenager.
- 10 – The Accusations Audit.
- 11 – The Value of No.
- And much more.